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AUTOMATING THE INDUSTRY’S HIDDEN MANUAL PROCESSES

Automating the Industry's Hidden Manual Processes

Rampant inefficiencies are driven by excessive manual operations

The mortgage industry continues to struggle with an array of time consuming manual processes, largely because they are not seen as manual. There are a number of hidden manual processes within traditional mortgage operations which, if automated, can have the same galvanizing impact that lenders enjoyed when they retired their typewriters. There are four areas where manual operations are presently the standard in the mortgage industry:
Composition and distribution of spreadsheets
Interpretation of spreadsheets
Communications and ad hoc information needs
Performance Management

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